Privacy Policy, Next Level 360 Inc.

    Last updated: January 2025

    Next Level 360 Inc. ("we," "our," or "us") respects your privacy and is committed to protecting the personal information we collect from visitors, clients, and users of our website nextlevel360.ca (the "Site").

    This Privacy Policy explains what information we collect, how we use it, and your rights under Ontario and Canadian privacy law (including PIPEDA).

    1. Information We Collect

    We collect the following types of information:

    1.1 Information You Provide

    • Name
    • Email address
    • Phone number (optional)
    • Company details
    • Project or inquiry messages

    This happens when you:

    • Submit a contact form
    • Request services
    • Subscribe to communications

    1.2 Automatically Collected Information

    We use analytics tools and pixels, which may collect:

    • IP address
    • Device and browser type
    • Pages visited
    • Time spent on the Site
    • Referral source
    • Cookies and tracking identifiers

    Tools may include:

    • Google Analytics
    • Meta Pixel
    • Other marketing or analytics platforms

    2. How We Use Your Information

    We use your information to:

    • Respond to inquiries
    • Provide estimates, proposals, and services
    • Improve website performance and user experience
    • Run marketing or advertising campaigns
    • Analyze traffic and measure performance
    • Ensure compliance with legal obligations

    We do not sell your personal information.

    3. Sharing Your Information

    We may share data with:

    • Service providers (hosting, analytics, email platforms)
    • Advertising and tracking partners
    • Legal authorities if required by law

    These partners only access information necessary to perform their services.

    4. Cookies & Tracking Technologies

    Our Site uses cookies and similar technologies to:

    • Improve functionality
    • Analyze usage
    • Run retargeting campaigns

    You can disable cookies in your browser settings.

    5. Data Storage & Security

    We store personal information using secure systems and take reasonable technical measures to protect it.

    However, no method of transmission over the internet is completely secure.

    6. Your Rights

    You may request to:

    • Access the personal information we hold
    • Correct inaccurate information
    • Withdraw consent
    • Request deletion (subject to legal obligations)

    To exercise your rights, contact: info@nextlevel360.ca

    7. Email Marketing (CASL Compliance)

    If you subscribe or contact us, you may receive emails related to:

    • Updates
    • Services
    • Follow-ups to your inquiries

    Every email includes an unsubscribe option and a physical mailing address, as required by CASL.

    8. Third-Party Links

    Our website may contain links to external sites.

    We are not responsible for the privacy practices of third parties.

    9. Children's Privacy

    Our Site is not intended for individuals under 16.

    10. Contact Us

    If you have any questions about this Privacy Policy:

    Next Level 360 Inc.

    Email: info@nextlevel360.ca

    18 King Street East, Suite 1400, Toronto, ON M5C 1C4, Canada

    ← Back to Home